Our Services

What We Do

Tailored IT Solutions for Digital Transformation

Business Process Outsourcing (BPO)

Specializing in cutting-edge BPO services for modern enterprises. We streamline operations with a focus on efficiency and innovation. Empowering businesses like HSBC and AXA to achieve sustainable growth.

Computing & Storage

State-of-the-art solutions for evolving enterprise data needs. Our robust infrastructure ensures seamless management and scalability. Trusted by global clients for mission-critical operations

Enterprise Resource Planning (ERP)

Comprehensive ERP systems integrating all business processes. Optimizing workflows for enhanced efficiency and decision-making. Implementing Odoo, SAP Ariba, and Microsoft Dynamics 365."

Website Development

Dynamic websites combining creativity with technical expertise. Custom-built to reflect your unique brand identity. Driving engagement and conversions for e-commerce clients.

Information Security

Military-grade protection for digital assets and data. Ensuring compliance with global security standards. Safeguarding enterprises like Telefonica and Virgin Media.

Data Centers

Enterprise-grade facilities with 99.9% uptime SLA. Hosting scalable, secure infrastructure for hybrid work. Powering operations for Fortune 500 companies.

Project Management

End-to-end delivery using Jira and MS Project. On-time, within-budget execution with full transparency. Managing complex deployments for AT&T and Verizon.

Data Integration & Engineering

Transforming fragmented data into unified insights. Leveraging Informatica and VMware for seamless pipelines. Enabling data-driven decisions for financial institutions.

Software Development

Custom applications with Java, .NET, and Python. Solving niche business challenges with agile methodologies. Deployed at scale for retail and healthcare sectors

Business Intelligence & Analytics

Tableau and Power BI for actionable insights. Uncovering revenue opportunities through advanced analytics. Partnering with UHG and Enel for performance tracking.

Procurement Outsourcing

Strategic sourcing using World Bank Shopping Method. Supplier management and spend analysis for cost savings. Optimizing procurement for TIM Brasil and BT.

Digital Marketing

Data-powered SEO and social media strategies. Maximizing ROI through conversion rate optimization. Driving growth for Shopify and Magento stores.

PRACTICES MANAGEMENT

APIFANI IT SERVICE MANAGEMENT PRACTICES

We implement world-class IT service frameworks that transform enterprise operations. Our ITSM solutions integrate ITIL 4 best practices with real-world business needs, ensuring seamless service delivery. From incident management to asset tracking, we design customized workflows that reduce downtime and optimize costs. Trusted by global leaders like HSBC and Verizon, our approach combines cutting-edge tools with measurable KPIs. We bridge the gap between technology teams and business objectives, delivering 40% faster resolution times and 35% cost reductions. Whether you need CMDB automation or change advisory boards, we provide end-to-end governance with military-grade precision

Cross Process Design & Coordination

Provide support and services in designing and implementing cross process and cross functional practices with the IT organization

ITSM/ITAM based Services

APIFANI prides itself in designing and implementing asset and service management frameworks based on ITSM and ITAM best practices

IT Organization Best Delivery Practices

Successfully transforming IT services by delivering best practices supporting service management and service delivery

Asset Management and Tracking

We at APIFANI focus on providing services in areas of service transformation. Service management and Asset management with focus on improvement metrics and reporting dashboards

KPIs

Setting up KPIs to measure the effectiveness of services in the IT organization

Configuration, Change & Incident Management

promotes and champions the setup of Incident Management, change Management and other IT services within an organization

Our Partners

Dedicated Support

24/7 Support – Your Success, Our Priority

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24/7 Proactive Monitoring

Real-time system alerts and preventive maintenance to avoid disruptions.

Escalation-Ready Experts

Critical Response Team