Our Services
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What We Do
Tailored IT Solutions for Digital Transformation
PRACTICES MANAGEMENT
APIFANI IT SERVICE MANAGEMENT PRACTICES
We implement world-class IT service frameworks that transform enterprise operations. Our ITSM solutions integrate ITIL 4 best practices with real-world business needs, ensuring seamless service delivery. From incident management to asset tracking, we design customized workflows that reduce downtime and optimize costs. Trusted by global leaders like HSBC and Verizon, our approach combines cutting-edge tools with measurable KPIs. We bridge the gap between technology teams and business objectives, delivering 40% faster resolution times and 35% cost reductions. Whether you need CMDB automation or change advisory boards, we provide end-to-end governance with military-grade precision
Cross Process Design & Coordination
Provide support and services in designing and implementing cross process and cross functional practices with the IT organization
ITSM/ITAM based Services
APIFANI prides itself in designing and implementing asset and service management frameworks based on ITSM and ITAM best practices
IT Organization Best Delivery Practices
Successfully transforming IT services by delivering best practices supporting service management and service delivery
Asset Management and Tracking
We at APIFANI focus on providing services in areas of service transformation. Service management and Asset management with focus on improvement metrics and reporting dashboards
KPIs
Setting up KPIs to measure the effectiveness of services in the IT organization
Configuration, Change & Incident Management
promotes and champions the setup of Incident Management, change Management and other IT services within an organization



